Shipping & Returns

All orders within the US receive FREE SHIPPING when the order total is $50 or more. All other orders within the US are $5.50 shipping when the order total is under $50.

The shipping cost for all orders outside of the US are based on the weight and location of order. There is no flat rate shipping outside of the US.

We strive to keep shipping cost as low as possible for our customer. Nevertheless, we are bound to USPS, UPS, and FedEx calculators that determine shipping cost for us. Should you have questions concerning your shipping cost, please contact us.

Our most frequently used shipping method for shipments made within the USA is USPS Priority Mail. Smaller orders also ship via USPS First Class. Both methods ship within 2-3 business days.

Local Pick Up:

For all our local customers, we invite you to come try and purchase products at our retail location in Cary, NC! We’d be happy to have you come by and pick up your order to save you shipping cost. You can read more about our store hours here.

Larger Orders/Wholesale Orders:

For larger orders or wholesale orders, please contact us at [email protected] or call us at (919) 414 8826 to find the best possible shipping method for you.

Please contact us by email at any point in your purchasing process, and we will be happy to assist you. E-mail: [email protected]

All sales are final. To continuously serve our customers with high quality products, we cannot accept returned products.

JustNeem is not responsible for any harmful effect of using our products. It is the customer’s responsibility to test any product on a small area before using it on the whole body.


JustNeem is not responsible for items lost or damaged during shipping. Damage which occurs during transportation by USPS, FedEx, or UPS may be insured by the carrier, if claims are received by JustNeem within two business days of delivery. All orders leave our facility with a Delivery Confirmation Number.